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The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In - Community Reviews back

by Joseph Matthews
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wjmcomposer
wjmcomposer rated it 11 years ago
text The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
I couldn't quite give it three stars; it contained far too much "power language", and reads as a little gimmicky.Most of the book is spent either in useless experiments in typography (ironic, since it criticizes many libraries for poor signage) or in telling the reader about all the terrible things ...
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