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The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In - Joseph Matthews
The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
by: (author)
Format: paperback
ISBN: 9781591588757 (1591588758)
ASIN: 1591588758
Publisher: Libraries Unlimited
Pages no: 168
Edition language: English
Bookstores:
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2.0 The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
text The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
I couldn't quite give it three stars; it contained far too much "power language", and reads as a little gimmicky.Most of the book is spent either in useless experiments in typography (ironic, since it criticizes many libraries for poor signage) or in telling the reader about all the terrible things ...
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