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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L. Heskett, Leonard A. Schlesinger, W. Earl Sasser Jr.
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
by: (author) (author) (author)
Format: hardcover
ISBN: 9780743225694 (0743225694)
Publisher: Free Press
Pages no: 400
Edition language: English
Bookstores:
Other editions (2)
The Value Profit Chain: Treat Employees Like Customers and Customers Like - James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
The Value Profit Chain - James L. Heskett, W. Earl Sasser Jr.
Books by W. Earl Sasser Jr.
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L. Heskett, Leonard A. Schlesinger, W. Earl Sasser Jr.
The Service Profit Chain - James L. Heskett, W. Earl Sasser Jr., James L. Herskett
Cases In Operations Management: Strategy... Cases In Operations Management: Strategy And Structure - W. Earl Sasser Jr.
Books by James L. Heskett
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L. Heskett, Leonard A. Schlesinger, W. Earl Sasser Jr.
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The Value Profit Chain: Treat Employees Like Customers and Customers Like - James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
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The Culture Cycle: How to Shape the Unseen Force That Transforms Performance - James L. Heskett
The Service Profit Chain - James L. Heskett, W. Earl Sasser Jr., James L. Herskett
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Books by Leonard A. Schlesinger
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The Value Profit Chain: Treat Employees Like Customers and Customers Like - James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L. Heskett, Leonard A. Schlesinger, W. Earl Sasser Jr.
Quality of Worklife and the Supervisor - Leonard A. Schlesinger
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