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Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service - Jacques Horovitz
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Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service
by: (author)
Format: hardcover
ISBN: 9780273034476 (0273034472)
Publisher: Pearson Professional Education
Edition language: English
Bookstores:
Books by Jacques Horovitz
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