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Tough Customers: How to Keep Them Smiling...and Yourself Sane (The Customer Service Rep's Survival Guide, Vol 2) - David Dee, Michael Klein
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Tough Customers: How to Keep Them Smiling...and Yourself Sane (The Customer Service Rep's Survival Guide, Vol 2)
by: (author) (author)
Format: paperback
ISBN: 9780850132106 (085013210X)
Publisher: Dartnell Corp.
Pages no: 230
Edition language: English
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