An ever-increasing number of organizations want creative software solutions that are sufficient to meet their business needs successfully. Salesforce Mobile App enables them to make helpful software solutions and extend Salesforce Development services that are exclusive.

In the present hyper-competitive business world, wise organizations understand that they need to put clients at the focal point of every step. Furthermore, the answer to serving clients better and magnifying their experiences is Salesforce Mobile App Builder based on Customer Relationship Management.

Q1. Which technology is used in Salesforce Development services?

a. Edge and Fog Technology
b. Cloud computing
c. Resilio
d. Project Solid

The correct answer is Cloud-computing. Salesforce is a cloud computing technology that specializes in customer relationship management (CRM). Salesforce's services permit organizations to operate on cloud technology to improve interaction with customers, partners, and potential customers. 

Q2. What is the use of Salesforce App Development? 

a. Track customer analytics
b. Study company performance
c. Enforce Sales Strategies
d. All of the above

The correct answer is- All of the above. An efficient and trustworthy Salesforce Development company helps your organization build an application that allows you to interact with your customers. It may be redressal of complaints, support, and customer queries management with the simplicity of cloud storage and easy accessibility options. 

Due to its distinctive features, many companies have also started employing the Salesforce Mobile App as forecasting, marketing, performance monitoring, and sales strategies executing tool. The list is exhaustive. 

Q3. Which one or more of them are exclusive features of your Salesforce Application Development services? 

a. Customer 360                                                                 
b. Einstein Analytics
c.   High-performance output
d. Robust security
e.   Lead Generation
e. All of the above

The correct answer should be - All of the above for most organizations. If not, then one needs to investigate the reasons their Salesforce CRM development company is not considering the proper utilization of technological resources. You can put your complete faith in the Mobile Application development with salesforce, having all the above features.    

Salesforce Customer 360 is a mechanism that permits organizations to connect Salesforce applications and makes a centralized client ID to construct a single perspective on the client.  

Salesforce mobile app development services include Einstein Analytics which gives detailed and meaningful insights from enormous and complex information. It is used in a salesforce mobile app to explore, visualize and develop insightful data structures.                             

Q4. Which one feature gives a bird’s eye view of customer analytics in a typical Salesforce Mobile Development? 

a. Einstein Analytics
b. Customer 360
c.  Opportunity Tracker
d.  Workflow Creator

The correct answer is Customer 360. Customer 360 of Salesforce Mobile App operates as a collaborative and intuitive tool to monitor, measure, and analyze customer trends and preferences. It merges most customer-centric operations such as sales, marketing, analytics, service, commerce, and IT functions. It is designed to assist the organizations by interfacing with the clients by providing cohesive internal operations. 

With this information, Customer 360 forms a general client profile and ID that can be employed across all Salesforce and external applications. All groups of employees in your organization can approach this information to assist with a consistent client experience.

Q5. Salesforce Mobile App Development Services in the USA include a feature(s) useful for marketers?

a. Marketing Leads monitoring
b. Social media integration
c. Email Integration
d. All of the above

The correct answer is- All of the above. Salesforce development services help the marketers bring efficiency in business operations by generating leads and integrating social media applications and digital communication tools such as Emails.  

Analyzing and tracking marketing leads can help businesses see how leads interact with their business assets such as apps, websites, emails, and other marketing tools.  Effectual Lead scoring will help your sales team center around those leads with the maximum potential to convert. On the off chance that you nourish these leads with compelling content and score their commitment, there's a higher possibility they'll become clients later on.

Q6. What are the advantages of a Salesforce Mobile App?

a. Improved accessibility to information
b. User-friendly application
c. Increased ROI
d. Customized marketing campaigns
e. All of the above 

The correct answer is- All of the above. Salesforce Mobile App serves a variety of needs for the companies. Improved lead generation, ROI, integration of marketing efforts, designing a user-friendly application, better accessibility to information, and generation of customized user reports, you name it. 

Q7. How can Salesforce development services help in customizing your sales pitch?

a. By accessing the customer database from around the world
b. By providing you manual access to customers
c. A Mobile app development company in the USA knows how to make use of the sales funnel.
d. Customization is easy when the customers tell you their requirements.

The correct answer is- By accessing the customer database from around the world. Custom mobile app development services in the USA do not have any magic trick to use the sales funnel, nor do the customers personally tell companies what products they prefer. Indeed, there is no manual access of any kind. 

Salesforce Mobile App extracts information from the information stored in the customer database built and maintained by the software components. CRM tools that track the pattern of purchases and past client interactions are stored for Salesforce CRM's data processing software. With the availability of such immense data, you can have a holistic view of your client’s needs. It likewise utilizes customer information from social media and emails, allowing you further knowledge into what matters to your leads and existing clients. This data will help companies discover what products, services, or content their clients are searching for. Thus, organizations will be guided thoroughly to make marketing and sales strategies suitable for their requirements. 

Q8. How does the Salesforce Mobile app reduce internal conflict in any organization?

a. By providing them better incentives
b. Keeping them motivated to do the work
c. By providing them sales territory tools
d. By improving the communication channels between the coworkers
e. None of the above

The correct answer is By providing them sales territory tools. A self-sufficient CRM-based Salesforce Mobile App will enable the sales representatives to demarcate their sales territory, creating a hassle-free work environment. This initiative reduces the chances of conflicts in the internal management of sales activities. 

Final words-

Consagous Technologies have been at the forefront of tackling Salesforce Mobile app development and web-based application development challenges. Our specialists harbor years of long-drawn experience in handling challenging technological problems with ultra-modern solutions. Reach us to learn more about our competent tech-based services.

Original Source:

https://www.consagous.co/blog/know-your-salesforce-mobile-app-better-with-this-quiz

In the international market, Salesforce is a name that commands immense respect for everything it does. If you are an aware business owner, you surely have heard of what it does. If your business operations are on some other planet, only then you don’t need Salesforce, if truth be told.

Before discussing the different aspects of this tool and topics like Salesforce consulting services, it’s also important to know what this term, solution, and technology are all about.

What is Salesforce?

In the simplest terms, Salesforce is a highly comprehensive CRM (customer relationship management) platform that allows for better streamlining of all the activities and processes of businesses across multiple domains and industry verticals.

A cloud-based software, marketing, and sales are two business operations that find new meaning with Salesforce. The company was first founded in the year 1999 by Marc Benioff as a SaaS company Software as a Service). The initial aim of this company was to increase the convenience of the software purchasing process by cutting the related costs of set-up, maintenance, and upgrading on a regular basis.

It’s for a number of reasons that Salesforce is the leading company in Cloud technology.

Features of Salesforce

Needless to say, being the leader, the Salesforce platform is loaded with amazing features that allow businesses to make its use so universally acceptable.

Here’s a small rundown on Salesforce features and how it has made every

churn out proficient solutions-

Tracking Opportunities

For anyone conducting business, the term CRM will surely ring a bell. Customer Relationship Management software is a pretty big deal today and given how seamlessly the right CRM aligns multiple functions in an organization, the hype around top-class CRM software is pretty real.

A Customer Relationship Management software brings multiple operations like marketing, customer service, and sales as a single, consolidated module. With this, it becomes easier to deliver a great experience to existing customers and even gain new ones in the process.

A CRM platform acts as a backbone for proper data backup and storage. Not only it becomes easier to make sales, but it also brings a consistent degree of growth for the company. As a business, if you are looking to get a CRM platform, then it will be impossible for you to not come across the name of Salesforce and the amazing results that Salesforce mobile app development delivers.

Other than Salesforce, Zoho is another well-known player in the CRM domain. It’s a direct competitor to Salesforce, but much less expensive and small in scale as compared to Salesforce.

Salesforce

If we talk about the market share and revenue, then Salesforce will surely come up trumps. The company was founded in 1999 and is the pioneer of software as a service (SaaS) services.  Today, Salesforce has a workforce of more than 35,000 people.

Zoho

The Zoho web suite that competes with Salesforce did not come into effect until 2005 but was founded as an IT company called AdventNet Inc.

Salesforce

For every single contact, the Salesforce mobile app builder stores communication history and data, that’s clubbed with other related activities as well. You also get real-time tracking of the lead activities and then take appropriate action to close things.

What’s more, there are integrated dashboards and reports which give you insights on everything- from sales forecasts to conversion rates and even merging complex spreadsheets, Salesforce does it all for you.

Zoho

Zoho too isn’t far behind here. It stores meeting notes, contact numbers, mail ids, and more, without having to move away from the system as it gets integrated with most of the major office applications.

The Zoho dashboard allows for similar access to different analytics tools. With Zoho’s Opportunity Tracking tool, you get all the sales activities like the lead source, size of the deal, and any other metrics that you want to use.

As far as pricing goes, Zoho has a plan that’s free forever and covers a number of features like contact, deal, and lead management to a limit of up to 3 users. It’s paid plans are between $18- $45 for a single user every month, with monthly billing.

Other than this, there are some added perks in cost like-

•     A 15-day trial for every paid plan.
•     All paid plans come with the option of customizing the dashboards.
•     A 20% discount on yearly billings.

Salesforce

Salesforce integration provides you with a much more impactful database that includes a huge variety of customer insights like their search history and recent activities among a number of other such insights.

Zoho

Through Zoho, you get access to information from different platforms pretty quickly. It has a number of cutting-edge CRM features that are built within Zoho, that allow you to extract data from different platforms like Twitter, Facebook, and a number of other external platforms.

Which CRM Platform is Better For You Then?

Salesforce and Zoho, both CRM platforms offer a lot of amazing features and functionality, with plans that totally suit what they bring to the table for small businesses. As to which software is actually perfect for you, that will largely depend on the needs and features that you are in need of.

If you are looking for CRM software that’s highly advanced and gives you every chance to grow and scale-up, don’t look at anything beyond Salesforce. Yes, the plans and prices will depend on your requirements, but if it all works for you, then there’s absolutely no beating Salesforce.

However, if you are more inclined to save costs and think that sticking to the important basics would do, then Zoho too is a delightful option for you, with some truly stunning features up its sleeves.

It’s not about the better ‘platform’ obviously, but one which suits your purpose in a better way.

For the past few years, we have been seeing huge changes are happening in the marketing, business owners and consumers are always-on therefore the get-anything-anywhere trend is becoming more demanding. Today consumers are looking for companies that deliver unique experiences that are tailored for them and consistent across channels and devices. To fulfill their needs companies are adopting emerging technologies. Out of all the emerging technologies, Salesforce is in demand and this year it turned 20. 

But the problems is that business owners think that Salesforce is a gumball machine where you just run the campaign and outcome customers on the other side. If they keep acting that way it’s going to mean an increasing disconnect between their consumers and them.

Let’s take a deeper dive into the strategic elements behind those and other dynamics at the high-flying Salesforce. 

• Salesforce market cap has raised to $88 billion.
• The surging demand industry wide for the enterprise cloud—whether SaaS, PaaS or IaaS—has blown away every possible doubt anyone could have about its ability to handle any and every type of corporate-IT workload, business challenge or growth initiative. 
• Cloud computing has a share of only $2 trillion of the total IT market share. 
• The services provided through Salesforce cloud are SaaS (Software as a Service) applications, SaaS ICT infrastructures, infrastructure as a service (Iaas) and platform as a service (PaaS). 
• The total spending on cloud computing services by Salesforce are 11% in PaaS, 16.0% in IaaS, Saas (Apps) 61% and Saas 12.0%.
• Nearly  66% of consumers say that being treated as a number rather than an individual would cause them to switch companies and setup service with someone more responsive to the human element. 

What is Salesforce?

Salesforce is a CRM solution that brings companies and customers together. It combines CRM platforms of all departments including sales, marketing, and commerce.

Consagous technologies has expertise in Salesforce which is bolstered by its CRM experts who possess good knowledge of proven tools, methodologies, templates, and solution accelerators.

We provide companies end-to-end CRM solutions, ensuring that they get a strategic package evaluation and roadmap, robust implementation, rollouts, production support, and best quality development. Consagous also offer Salesforce support and maintenance services that provide clients with access for administrative and development.

• Implementation
• Customization
• Migration
• Integration
• Maintenances and Support
• Monitoring
• Maintenance
• Custom Development
• Help Desk

How Salesforce Works? 

Salesforce is a supreme CRM application built on the Force.com platform. It can control all the customer interactions of an organization through different media channels, like phone calls, email inquiries, communities, as well as social media platforms. Salesforce manages all the customer relationships, by focusing on the sales, marketing, and support processes. This is done by working with the standard objects and facilitating the relationships between them.

In other words, Salesforce provides organizations with an interface for task management and to automate daily routine to escalating business growth. It also provides customers the ability to track their own cases and enables them to join the conversation about their company on social networking web sites. 

Benefits of Salesforce Mobile App Development Services

With the Salesforce solution, mobile app developers can build apps faster with a unique combination of metadata and code-driven tools and lets them use the right tool for the right task. 

With the help of Salesforce Mobile SDK and Heroku, mobile application developers can build fully custom apps with any language or framework. Let’s discuss its other benefits:

Offer More Security

The Lightning platform of Salesforce allows developers to create and deploy trusted cloud mobile applications that are trustable, scalable and secure without concerning about provisioning hardware or application stacks. You get the fastest smooth experience, with tools and services to automate your business work processes, combining with external applications, deliver appealing mobile experiences and more.

Instantly Available Runtime

Get an amazing mobile app runtime with the help of Salesforce application platform. It allows users to download apps from the Apple Store and Google Play immediately. With this, organizations can easily build and instantly deploy custom apps to the entire organization using a library of pre-built or custom components.

Build Custom Mobile Apps 

Through Salesforce Mobile SDK, you can build custom mobile apps using the Salesforce in your favorite platforms such as Android, iOS, Android, Windows Mobile environment and hybrid apps with the popular frameworks like Ionic, Cordova, React Native and Polymer. 

Allow Offline Data Access

With the Salesforce development services, you can make your apps offline with a click of a button. Salesforce SmartSync APIs allow mobile app developers to synchronize data between your offline database and Salesforce. With SmartSync, you can focus on the UI and business logic of your app while leaving the synchronization logic to the Mobile SDK.

Salesforce Marketing Cloud Implementation 

Consagous Technologies has a fast experience in delivering solutions for the marketing cloud. Below are the solutions that Consagous Technologies has provided with details.

Connecting the Salesforce marketing cloud with salesforce sales cloud

Implemented the marketing cloud from scratch. The client asked us to connect Salesforce marketing cloud with salesforce sales cloud, where a record is created in salesforce such way that record must go through flow based on certain conditions in real-time. Also, he needs to track the interaction data back into salesforce sales cloud.

Setup Automation studio

We have created Journey’s for customers in Salesforce Marketing Cloud. Set up Automation Studio with multiple automation steps so that the data can be provided as input to journey builder based on certain conditions and events. Also created data extensions if required to bring in data from external sources.

Transform data to load back to Salesforce

We have worked for a project where our client needs to transform the data of its salesforce organization and then load it again in salesforce. Setup the Email templates and using the email throttling feature and go through IP warm-up.

Summing Up

As we are moving increasingly to an age of context where there are more and more consumers data available in terms not just of who they are but what do they do online, what links do they click, what do they visit and what devices they use. If you also want to enhance your business reach and automate your working process with Salesforce services, hire our best Salesforce developers or contact us.