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A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement - Rajesh K. Tyagi, Praveen Gupta
A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement
by: (author) (author)
Format: hardcover
ISBN: 9780131986008 (0131986007)
Publisher: FT Press
Pages no: 293
Edition language: English
Category:
Business
Bookstores:
Books by Praveen Gupta
Books by Rajesh K. Tyagi
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