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Clientes Incondicionales - Kenneth H. Blanchard
Clientes Incondicionales
by: (author)
Format: paperback
ISBN: 9789580484868 (9580484864)
Publisher: Grupo Editorial Norma
Pages no: 116
Edition language: Spanish
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3.0 Raving Fans
Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles uses a parable to present a logical business approach to customer service, from the goals of the organization, customer interactions, and a tie in of compensation and rewards. Diverse examples are used to i...
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