Crucial Conversations: Tools for Talking When Stakes Are High
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought... show more
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Publish date: August 19th 2011
Pages no: 244
Edition language: English
, Book Club
, Self Help
, Personal Development
Wonderful book for the workplace.
Very accessible, clear advice on how to navigate difficult conversations. The authors come across as very realistic about the challenges we have with putting these skills into practice, and the excuses we'll come up with for why the techniques won't work. They address these concerns and challenges...
I recently took a "Crucial Conversations" course, and this book was one of the tools provided to us by the instructor.I benefited tremendously from the course, and the book is an outstanding primer on the tools that will help us deal with difficult conversations in high stakes environments. However...
"It seems that most of the books I've been reading and reviewing lately have been fulfilling a personal crisis. Wounded by School came at a time when I was looking for help with my son's academic career. Crucial Conversations arrived around the time I was preparing for my annual review and several m...
Mainly reading this for work, but we'll see. I'm going to try to do one chapter/week.UPDATE: never mind, life's too short.