Tag: telemedicine-app-development-services • BookLikes

text 2021-07-23 09:30

HIPAA Compliant Telemedicine App Platforms You Should Know

With a global pandemic thrusting the world into growth more quickly than ever, technology has been evolving at a breakneck pace. Among the many sectors impacted, healthcare has witnessed this technology boost more than any other industry.

Today, healthcare providers have become more empowered than ever before to use the right telehealth technologies to proceed with both- better patient health results and commercial operations.

With a new world of the coronavirus pandemic, an increasing number of telehealth service providers are using the technology to come up with innovative solutions to fulfill the following purposes-

Accessible and engaging healthcare for patients.

Creation of a healthcare infrastructure that is capable of working online and offline.

Telemedicine app development solutions have proven to be more than effective solutions for the very same purpose. But, there’s a little more to it. Other than a particular solution being good and effective, telemedicine app developers also need to ensure that the technology in use should be HIPAA compliant too if it has to be a genuine health solution.

What is HIPAA Compliance?

HIPAA refers to The Health Insurance Portability and Accountability Act of 1996, which consists of multiple sets of regulatory standards that secure the perimeter of legal and rightful usage of protected health information (PHI).

The compliance is controlled by the Department of Health and Human Services (HHS) and further governed by the Office for Civil Rights (OCR).

Great HIPAA Compliant Telemedicine Platforms

If you are medical professionals or even someone looking to get some quality telehealth solutions in the comfort of your own home, then these following tools can be of great help for you-

1- ZOOM(Healthcare)

Patients now expect their queries to be taken care of at the earliest because increased flexibility and convenience have become facts in the world today. For this very reason, there’s Zoom, a telehealth platform that brings group video conferences, giving nutrition professionals a chance to host webinars while also recording them to be used in the future.

Apart from their video conferencing services, Zoom also constitutes HIPAA and HITECH compliant plans for healthcare companies and provider services. The plans make it very simple to deliver a similar healthcare quality during the use of healthcare. To add to it, Zoom for Healthcare also fosters collaboration between different service providers on a shared screen basis.

2- DOXY.ME

This one is another healthcare tool that is very simple to use for quality telehealth services. The tool does not need to be downloaded, making it very easy for both patients and medical professionals. As far as the various compliances go, the tool boasts of HIPAA, GDPR, HITECH, PIPEDA/PHIPA, ensuring that crucial patient information stays safe and secure in the event of any threat.

Doxy.me is just the perfect tool for medical service providers with many clients, where every client can do a ‘check-in’ of sorts a little before their scheduled appointment time. The patients can then wait in a queue, thereby streamlining the entire process of patient consultation.

The tool also gets a live chat feature, where medical professionals can provide the patients with live updates about their appointments and even share different resources for added assistance.

3- HEALTHIE

For wellness and dieting professionals, Healthie is another HIPAA-compliant platform where the mission is to provide medical professionals with the right set of tools for the improvement of health results. These tools include scheduling, billing, as well as various engagement activities for clients as well.

Both patients and service providers can easily access the tool, which is conveniently cloud-based and is compatible with both iOS and Android devices. From private practices to organizations, Healthie makes it possible to conduct both personal and group sessions with its Video Call feature.

With the force of telemedicine app development forecasted to keep picking pace, such a solution is necessary.

Finally, a Few Last Words

With the right telemedicine app development services, HIPAA compliance is mandatory. This is because every patient and service providers need to ensure data safety and security so that it doesnot get exploited in a wrong or unlawful manner in any way.

The tools we have mentioned above are just a start, and you can get your own telemedicine app development solutions too, complete with HIPAA compliance. All you have to do is connect with Consagous Technologies, a leading telemedicine app development company and get your telemedicine app ready!

With more than a decade of experience in creating some great apps, you will make the right choice with them.

Original Source:

https://www.consagous.co/blog/hipaa-compliant-telemedicine-app-platforms-you-should-know

text 2021-04-05 08:14

Medical Chatbots: A Boon for Healthcare Industry!

yashconsagous

No doubt Artificial Intelligence is impacting medical and healthcare as the use of chatbots in this industry has recently become popular. What are these chatbots and why are they gaining more and more popularity? And why are chatbots being adopted by the healthcare industry as telehealth software solutions?

Through this blog, we’ll give you a closer look at what these chatbots are and their benefits in the healthcare industry.

Chatbots are interactive software designed to imitate human-like chats in real-time. These are developed using Machine Learning algorithms, including natural language processing. A chatbot assists the user via text messages within applications or websites.

Chatbots have already been applied in retail, social media, customer service, and banking. Several users engage and interact with chatbots daily on their smartphones without even knowing.

Healthcare organizations are reaping the benefits of these AI-enabled virtual assistants for automating their routine processes and provide the users/patients with 24/7 assistance. Telemedicine app developers are also working over the chatbots to be more effective and successful in the field of medication.

As per a report prepared by Accenture, the health industry is all set to register a compound annual growth rate of 40% by the end of this year. Currently, chatbots are ready to make a mark in the healthcare industry.

Application of Chatbots in Healthcare

Here we discuss the possible advantages that these chatbots promise to medical service providers, doctors, and patients:

Health Tracking

Doctors are always willing to help their patients and they understand that how important it is to be available if the patient is in urgent need of medical attention. Patients who require healthcare regularly can get benefits from such chatbots.

These bots can send a detailed health report and the medicinal dosage to the doctor. In case the doctor is not available, the bot can send a message on the doctor’s phone asking for his availability.

Training and Employing

Big healthcare agencies are continuously hiring new employees. For the processing of these applications, the HR department ends up with a lot of paperwork to be filled out and cross-checked. This task can be made easier by assigning chatbots.

For example, new hirings could subscribe and access talking to these chatbots, become integrated into the onboarding process as a new employee, and receive data regarding the organization and its working. These chatbots can also send required information and files to these employees.

Scheduling Appointments

Chatbots can also be used by doctors for scheduling fresh appointments and keeping track of old visitors and follow-up appointments. The patient can just get in touch with the chatbot and get available dates of appointment. And a day prior, a message or notification would be sent to both the patient and doctor regarding the next day’s appointment.

Patients can get these scheduling bots from a website or can access them through any mobile device as Telemedicine app development solutions have made medication over the phone easy and convenient.

Patient Feedback

The main aim of any healthcare provider is to provide the best services to their patients. Chatbots can be a great way for collecting feedback from patients. This feedback can then be used by the healthcare providers to make their practice and services better.

Collecting feedback through chatbots would help patients to give honest feedback. Moreover, it shows that you value their feedback and opinions.

Reduced Waiting Time

Chatbots enable the users/patients to get an immediate response and solution rather than waiting on a phone call, sending an email, or even waiting in a line. In many medical situations, time is essential as the patients don’t have the time to wait over a phone call to be answered.

Chatbots can be used to get an instant response and in case of an emergency, immediate medical rescues can be made. The user can simply ask a question and the bot would respond with an appropriate answer in few seconds. An emergency button would directly connect to the doctor and the user can ask for further help.

Daily Medication and Check-up Reminders

Doctors prescribe medications for dealing with various health conditions. But the biggest challenge here is that the patient is regularly taking that medication on-time or not? A study said that almost 50% of patients are irregular with their medication routine.

Chatbots can be used not only to dispense medication advice but also to send reminder messages to the patient for taking the specific medicine on time. The patient just needs to simply enter the medicine’s name they need to take, how many times a day they need it, and the time.

Chatbots are undoubtedly a beneficial and powerful tool. The healthcare industry players can implement these on their websites or apps, helping the patients to get regular and timely medical advice, scheduling appointments, sending medication invoices, next appointment reminders, etc.

Talking about Telemedicine app development company, Consagous Technologies is a good option one can look out for. It has got absolute best telehealth software solutions for your problems related to telemedicine app development.

chatbots in healthcare telemedicine app developers telemedicine app development company telemedicine app development telemedicine app development solutions telemedicine app development services