No doubt Artificial Intelligence is impacting medical and healthcare as the use of chatbots in this industry has recently become popular. What are these chatbots and why are they gaining more and more popularity? And why are chatbots being adopted by the healthcare industry as telehealth software solutions?

Through this blog, we’ll give you a closer look at what these chatbots are and their benefits in the healthcare industry.

Chatbots are interactive software designed to imitate human-like chats in real-time. These are developed using Machine Learning algorithms, including natural language processing. A chatbot assists the user via text messages within applications or websites.

Chatbots have already been applied in retail, social media, customer service, and banking. Several users engage and interact with chatbots daily on their smartphones without even knowing.

Healthcare organizations are reaping the benefits of these AI-enabled virtual assistants for automating their routine processes and provide the users/patients with 24/7 assistance. Telemedicine app developers are also working over the chatbots to be more effective and successful in the field of medication.

As per a report prepared by Accenture, the health industry is all set to register a compound annual growth rate of 40% by the end of this year. Currently, chatbots are ready to make a mark in the healthcare industry.

Application of Chatbots in Healthcare

Here we discuss the possible advantages that these chatbots promise to medical service providers, doctors, and patients:

• Health Tracking

Doctors are always willing to help their patients and they understand that how important it is to be available if the patient is in urgent need of medical attention. Patients who require healthcare regularly can get benefits from such chatbots.

These bots can send a detailed health report and the medicinal dosage to the doctor. In case the doctor is not available, the bot can send a message on the doctor’s phone asking for his availability.

• Training and Employing

Big healthcare agencies are continuously hiring new employees. For the processing of these applications, the HR department ends up with a lot of paperwork to be filled out and cross-checked. This task can be made easier by assigning chatbots.

For example, new hirings could subscribe and access talking to these chatbots, become integrated into the onboarding process as a new employee, and receive data regarding the organization and its working. These chatbots can also send required information and files to these employees.

• Scheduling Appointments

Chatbots can also be used by doctors for scheduling fresh appointments and keeping track of old visitors and follow-up appointments. The patient can just get in touch with the chatbot and get available dates of appointment. And a day prior, a message or notification would be sent to both the patient and doctor regarding the next day’s appointment.

Patients can get these scheduling bots from a website or can access them through any mobile device as Telemedicine app development solutions have made medication over the phone easy and convenient.

• Patient Feedback
  

The main aim of any healthcare provider is to provide the best services to their patients. Chatbots can be a great way for collecting feedback from patients. This feedback can then be used by the healthcare providers to make their practice and services better.

Collecting feedback through chatbots would help patients to give honest feedback. Moreover, it shows that you value their feedback and opinions.

• Reduced Waiting Time

Chatbots enable the users/patients to get an immediate response and solution rather than waiting on a phone call, sending an email, or even waiting in a line. In many medical situations, time is essential as the patients don’t have the time to wait over a phone call to be answered.

Chatbots can be used to get an instant response and in case of an emergency, immediate medical rescues can be made. The user can simply ask a question and the bot would respond with an appropriate answer in few seconds. An emergency button would directly connect to the doctor and the user can ask for further help.

• Daily Medication and Check-up Reminders

Doctors prescribe medications for dealing with various health conditions. But the biggest challenge here is that the patient is regularly taking that medication on-time or not? A study said that almost 50% of patients are irregular with their medication routine.

Chatbots can be used not only to dispense medication advice but also to send reminder messages to the patient for taking the specific medicine on time. The patient just needs to simply enter the medicine’s name they need to take, how many times a day they need it, and the time.

Chatbots are undoubtedly a beneficial and powerful tool. The healthcare industry players can implement these on their websites or apps, helping the patients to get regular and timely medical advice, scheduling appointments, sending medication invoices, next appointment reminders, etc.

Talking about Telemedicine app development company, Consagous Technologies is a good option one can look out for. It has got absolute best telehealth software solutions for your problems related to telemedicine app development.

Data privacy concerns and a lack of sufficiently skilled personnel to develop healthcare chatbots also serve to affect market growth to a certain extent.

At present, chatbots are adopted among the developed countries such as North and Europe, and is yet to witness widespread adoption in emerging countries, where doctors and other healthcare providers are still reluctant to adopt advanced healthcare solutions.

Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=27837519

Rising internet connectivity and smart device adoption drive the market growth

Rising Internet connectivity and the growing adoption of smartphones and mobile platforms play a key role in ensuring the adoption and use of chatbots. This has ensured growing numbers of consumers to access healthcare services, and also greatly broadened the reach of said services. According to data published by Anthem Insurance Companies, Inc. (US) in May 2017, around 52% of smartphone users gather health information using mobile apps; 36% of doctors say apps are the most effective way to engage with patients; and 93% of doctors believe mobile apps can improve health. Smart devices equipped with advanced chatbot tools solve many mission-critical communication issues in healthcare. Thus, an increase in overall smartphone and device adoption will favor the growth of the global healthcare chatbots industry.

What is growth of healthcare chatbots market?

The global healthcare chatbots market is projected to reach USD 314.3 million by 2023 from USD 122.0 million by 2018, at a CAGR of 20.8% from 2018 to 2023. The growth of the healthcare chatbots market is mainly driven by rising Internet connectivity and smart device adoption, company initiatives to boost the healthcare chatbots, and the need for virtual assistance The report segments the healthcare chatbots market by component, deployment model, application, end user, and region.

Based on component, the healthcare chatbots market is segmented into software and services. The software segment is expected to account for a larger share in 2018 as compared to the services segment. Enhanced technological features in chatbot software, such as Natural Language Processing (NLP), multilingual capabilities, interference engine, cloud-based deployment, Application Programming Interface (API), mobile platform compatibility, and single point of search is propelling the growth of the software segment

Which geographical region is healthcare chatbots market is covered?

Europe is expected to lead the healthcare chatbots market, followed by North America. However, North America is expected to register the highest CAGR during the forecast period. The high growth in North America can be attributed to the growing number of therapy chatbots, rising adoption of smart devices, and growth in venture capital investments to develop advanced chatbots.

Request for Sample Pages @ https://www.marketsandmarkets.com/requestsampleNew.asp?id=27837519

Concerns regarding data privacy pose a major challenge for the market. Chatbots are used for various applications in healthcare industry. Chatbots use software that applies AI to process language from interactions between humans and virtual assistants. As chatbots are actively being implemented, data security & privacy is one of the major challenges faced by the market. Patient data contain personal, private, or confidential information and requires strict safeguards to prevent its misuse.

Patient data is protected under federal laws in many countries, and any breaches or failures to maintain its integrity can result in legal and financial penalties. Since chatbots used for patient care require access to multiple data sets, it is mandatory for AI-based tools such as chatbots to adhere to all data security protocols implemented by government and regulatory authorities. This is a very difficult task as most AI-based platforms are consolidated and require extensive computing power owing to which patient data, or part of it, can be required to reside in a vendor’s data set.

The healthcare chatbots market is marked by the presence of several established as well as emerging players.

Prominent players offering healthcare chatbots are

Your.MD (UK), HealthTap, Inc. (US), Sensely, Inc. (US), Buoy Health, Inc. (US), Infermedica (Poland), Babylon Healthcare Service Limited (UK), Baidu, Inc. (China), Ada Digital Health Ltd. (Germany), PACT Care BV (Netherlands), Woebot Labs, Inc. (US), and GYANT.Com, Inc. (US).

Inquiry before buying Healthcare Chatbots Market Report