If you've ever sold books, worked in a customer service-type position relating to books at like the library, etc. then this book will probably be quite familiar to you. A sequel tells us more of strange and odd things people say to booksellers ranging from not knowing what book titles are ('Pride and Produce') to strange customer service type questions such as asking if "Kennedy" was in the Scrabble dictionary. And so forth.
That's basically it. If you've read the first book then you'll be familiar with the format and style and type of anecdotes and quotes you'll find here. Even if you've only worked in front-facing retail type positions that has absolutely nothing to do with books, reading, publishing, etc. you'll still probably feel twinges of sympathy in what these poor booksellers had to hear and respond to.
Not much else to say. I prefer the social media accounts but I wanted to support the author for bringing this to us. As a former employee at a bookstore, I recognized myself and my co-workers in these pages. That said, unless you enjoy books, reading, etc. this may not be for you. I bought it from a UK bookseller because it's not available in the US (at the time I bought it and maybe it still isn't) but not everyone will want to go through the trouble and the wait.
I liked it but I'm not sure I'd buy any more of these and might just stick with the social media instead.