Author Jen Campbell shares hilarious overheard bits and snatches of conversations with bookstore patrons in this book. Organized somewhat by theme (customers misbehaving, customers who can't remember the title of a book, Kindles, etc.) we get short (sometimes just a sentence) of what life is like in the bookstore from the eyes of the bookseller employee.
It's a short book with some funny illustrations demonstrating the ridiculousness of it all (children climbing the bookshelves, a random delivery of 15 pizzas, someone insisting the title of the book was '1986' which was really '1984', etc.). It's not really an in-depth (most of the time there is no context given and you don't need it) look at what it's like to work at a bookstore, but it's a pretty good snapshot.
There's not much more to say. I believe it began on a whim and became a blog. If you're familiar with it at all you'll know what to expect.
And while I didn't mean to, I couldn't but realize it actually was a lot like the previous book I read ('My Mom is a FOB'), where that book was also snippets of conversations with Asian parents. That said, this was much better, much funnier. Anyone who has worked in any sort of customer service job will probably recognize some of the downright weird, bizarre, sometimes frustrating/obnoxious and occasionally just strange happenings while at work.
So, this would make a good gift for a bookstore employee. Or, especially anyone who is thinking about working at a bookstore. Before I actually worked in one I had a very romantic view (although not one perpetuated by the media, I just liked books) of what it was like to work in a bookstore. My experiences definitely made me realize how silly those ideas were and this might be a good gift to a young person who wants to work at a bookstore/library for a first job or just for kicks for someone who will be starting to work in one.
I enjoyed it but I somewhat wish I hadn't paid for it. But it is not available at the library and in the end I didn't mind supporting the author by buying a copy. So it'd make a great gift for certain audiences and might be a good bargain buy. But I'd probably recommend finding it at your local library if you can.