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Discussion: Bug Reports
posts: 15 views: 53118 last post: 5 years ago
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Ok when I'm trying to add books by searching via the ASIN number at least half the time, sometimes more, it pulls up the wrong cover for that book. Often it will pull up the cover that goes with a previous hardcover or paperback edition and today I actually started getting covers for audio editions. I'm not sure why this is happening, but I just want the cover for the kindle edition I actually have. What is the point of specifically searching for the ASIN if it won't give me the right cover? Because of this I've had to add a lot of books manually in order to get the right cover even though the kindle edition was already in the system.
Reply to post #298 (show post):

Well I'm tired of waiting. They put back the option add our own books and I'm very glad they did. It's bad enough I've got over 30 books on my shelf with the wrong covers without any way to fix them(waiting for staff to respond to the list I sent them), but I'm certainly going to make sure the new books I add have the right cover.

Oh another thing that needs fixing is that when you add a book from the book page there is no option to mark the book as wishlist, favorite, or private.
Heh now I just had it give me the UK version of the cover. I actually think I like the UK version for this particular book series better, but it's not the copy I have and shouldn't be showing up with the ASIN I entered.
Ok, I must have missed that post.
Hi, I don't know if this goes here but I'll post it anyway.
I just noticed there is a typo when posting an audio reading progress update.
It says "listend" and it should say "listened", I think.

Hi. Not sure if this is mentioned before, but formatting text is REALLY messed up for me. On a Chrome browser, I don't even have formatting options. I don't know what happened, but the bar on top of the text has disappeared on Google Chrome. So I tried to post something with Mozilla Firefox. And on Firefox, I can see the formatting options fine, but when I turned my text Bold and Italic, and checked the preview (the preview seemed fine), I posted my text and the result that appears on the dashboard is the text below and then my actual text.

Please, can anyone help? Thanks!

UPDATE: Weird. It seems I can't even get the text that appears to show here! I posted it, but it doesn't show. I don't know what happened, so I'm attaching a screenshot of my post on Mozilla:

Reply to post #308 (show post):

It probably has to do with the last update I would think, because everything was fine for me before. Both on Mozilla and Chrome. And now it's messed up.

So, to Booklikes staff: please check this one again. You might think everything is fixed, but when you roll out updates on a weekly basis, (which is very frequently), you can never be quite sure.

Thanks.

ps: I also got that p at the bottom once or twice (as, frustrated enough, I made several attempts to get my post to look decent! So far, only manual html formatting, the goodreads way, seems to be safe. But it's not exactly handy as we all know.)
I am having the same problems with reviews on Chrome. They have no text options, and while the box shows the reviews having spaces, when I click to finish it, it shows up without any spaces. Really annoying, also I hope that spoiler tags can be fixed, now, for some reason they show up choppy or separate from sentences while they do belong to those sentences.

So for now I have taken to just link to my blog for books reviews. :( I do hope this is getting fixed. I am already barely participating here (with the whole new database, and the fact I am not going to add books on Goodreads and also here, too much work, really. I really loved the fact we could search stores, that meant most of my Dutch books were findable, but now, with the database as it is, nothing is found. :()
I'm just curious here, but do you all write your posts in Word first and then copy them into the text box instead of writing directly into the text box?
Reply to post #313 (show post):

The reason I asked, droonfang, is that I know from other applications and bulletin boards and forums that I've used over the years, sometimes Word does wonky formatting things when you copy and paste from it to whatever you're posting on. I know there have been problems with the 'curly quotes' or 'smart quotes' in Word causing problems on some forums etc... So I was just curious.
Reply to post #312 (show post):

I copy them either from my blog to here or from the Goodreads review part (depending on where I write my review first). Since I post my reviews on multiple sites, I am not really going to type them out on every place. :) So I do hope it will be fixed, since it worked perfectly fine before they changed their stuff. (for example on 3rd of June a review I posted worked fine with the layout and such)
Yeah I've had those problems copying and pasting onto forums from Word and it was a pain in the ass so I actually ended up disabling the special formatting for the quotation marks and things like that in Word so I wouldn't have do deal with it. If for some reason I ever wanted that formatting back I could enable it in an individual document, but I honestly see no need for it.
So sorry for all the problems. We've done some more updates to the text editor, please do let us know if that helped a little bit. One more time sorry.
Reply to post #323 (show post):

Droonfang posted:
I'm sorry, but if I see one more comment from someone that "my stuff is just fine, I don't know what everyone's problem is!" I think I'll explode. Suffice it to say, some of us are experiencing some SERIOUS functional issues. What, you think we're lying? It's really not helpful; it's insulting and actually a direct slap in the face. Just be glad you're up and running fine and hold on to it, quietly, thx; you're very lucky.


Telling people without issues to be quiet and just enjoy their good fortune is counter-productive. By stifling comments from people without issues, you’ve only hurt your own cause. You've reduced the amount of incoming information that could be used for troubleshooting. In a friendly, productive online community, people post freely about whether or not they’re experiencing a reported issue and then provide relevant info about their situation. When people reply that they aren’t having the same issues, it is not a personal attack and it is not an attempt to tell you that you aren’t having issues. In fact, it seems rather thoughtful of somebody to take the time to post about an issue that doesn’t directly impact them. When I have an issue, I much prefer counter-examples to indifference. At least they're interested.

Computer-related problems are rarely simple. The site developer can’t just flip a switch and fix the problem. More often than not, the hard part is figuring out what is causing the problem. You can’t solve the problem if you don’t know the cause. Some people will have the issue, some people won’t, and it might be a specific combination of steps, software, and/or system settings that are responsible for the issue. Figuring it all out usually involves knowing both what isn’t working and what is working. Telling people not to post is a great way to slow down progress toward fixing the issues you’re having. Maybe not all of those posts will be helpful, but more often than not those people are just trying to help. If you’re all out of honey, at least avoid using the vinegar and just let them be.

You may now proceed to freak out at me. Unlike the other people I’ve seen you freak out at, my post actually is intentionally snippy. So at least it will be justified in this case, even if it isn’t productive. :)

Disclaimer: The following is intended to be helpful information in tracking down the problem. I do not deny that Droonfang and others are having a genuine problem with the site. I do not deny that it is frustrating when you have problems with a site. I do not claim that what works for me should work for everybody else. I do not claim that my methods are superior to everybody else’s. I am not proposing that everybody with problems start changing the way they do things. I am not trying to flaunt my good fortune and make people with issues feel worse. [Please insert any other statements here that were too obvious for even me to think of adding.
* I’m using Firefox version 29.0.1.
* I always copy and paste out of Word using Ctrl+C and Ctrl+V anytime I post something online, including at this site. I then proofread one last time, and I usually make some small edits directly in the browser.
* I’m using Office 365.
* I'm not sure it’s relevant, but I’m using Windows 8.
* I posted a review just this morning around 7:55am Eastern (12:55pm GMT) under the above conditions without issues.
Hi,
sorry so much for all the issues. We're working to sort everything out, here are some of the updates:

- privates notes should be ok now, you can add them on a book page or in a book pop up;
- the shelf options are updated: the rename and delete shelf work on main shelf page and in bookshelf settings (http://booklikes.com/shelf/edit-shelves?from= - the entrance to bookshelf settings is next to the book count on your shelf page);
- to use the additional options in the shelf table view (e.g. delete several books or take them off a given shelf) select several books and then the options will be active;
- the ability to change covers and add new book info will be available with the tools for book moderators,
- we've upgraded the writing box, if you still don't see the formatting tools, please refresh the page several times to make your browser see our changes;
- to set position of an image in a text, add photo to your text post, mark the photo and then click align-left, then the text will be next to the image in your post;
- if you have difficulties with copy/paste in the writing box, please use CTRL+C (for copy) and CTRL+V (for paste);
- the +Shelf option will get advanced shelving options (with favorite, wishlist, private - you can still select those by clicking the book cover);
- discussion and shelf widgets should be OK now;
- we're constantly working on improving book database, so sorry for any confusions and troubles.

- @Hunger For Knowledge - we've checked the avatar problem, the theme you're using has additional personalization of a hidden avatar, please go to a customization tab, untick the box "Hide avatar" and Save, then everything should be OK.

One more time sorry if your experienced any troubles. We're here to fix all the issues. Please mail us with any questions: contact@booklikes.com
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