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Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2. - Anders Gustafsson, Bo Edvardsson
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Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2.
by: (author) (author)
Format: ebook
ISBN: 9781280508530 (1280508531)
Publisher: Emerald Group Publishing
Pages no: 91
Edition language: English
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Books by Bo Edvardsson
New Service Development And Innovation In The New Economy - Bo Edvardsson, Michael D. Johnson, Anders Gustafsson
Service Quality Multidisciplinary And Mu... Service Quality Multidisciplinary And Multinational Perspectives - Stephen W. Brown, Evert Gummesson, Bo Edvardsson, Bengtove Gustavsson
Service Excellence in Management: Interdisciplinary Contributions - Bo Edvardsson, Anders Gustafsson, Stephen W. Brown, Robert Johnson
Sustainable Business in Service Companies: Lessons from IKEA (Routledge Studies in Management, Organizations and Society) - Bo Edvardsson, Bo Enquist
Quis 9 Symposium - S0ervice Excellence i... Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2. - Anders Gustafsson, Bo Edvardsson
Quality of Service - Bo Edvardsson, John Øvretveit
Values-Based Service for Sustainable Bus... Values-Based Service for Sustainable Business. Routledge Studies in Management, Organizations and Society. - Bo Edvardsson, Bo Enquist
Values-based Service for Sustainable Business: Lessons from IKEA (Routledge Studies in Management, Organizations and Society) - Bo Edvardsson, Bo Enquist
Books by Anders Gustafsson
New Service Development And Innovation In The New Economy - Bo Edvardsson, Michael D. Johnson, Anders Gustafsson
Special Issue from Quis 9. International... Special Issue from Quis 9. International Journal of Service Industry Management, Volume 16, Issue 2. - Anders Gustafsson
Competing in a Service Economy: How to C... Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (J-B-UMBS Series) - Michael D. Johnson, Anders Gustafsson
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson
Service Excellence in Management: Interdisciplinary Contributions - Bo Edvardsson, Anders Gustafsson, Stephen W. Brown, Robert Johnson
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System - Michael D. Johnson, Anders Gustafsson
Quis 9 Symposium - S0ervice Excellence i... Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2. - Anders Gustafsson, Bo Edvardsson
Conjoint Measurement: Methods and Applications - Anders Gustafsson, Andreas Herrmann, Frank Huber
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