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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
by: (author)
Format: hardcover
ISBN: 9780787961565 (0787961566)
Publisher: Jossey-Bass
Pages no: 208
Edition language: English
Bookstores:
Other editions (4)
Competing In A Service Economy How To Create A Competitive Advantage Through Service Development And Innovation - Anders Gustafsson, Robert E. Quinn, Michael D. Johnson
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson, Michael D. Johnson
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson, Michael D. Johnson
Competing in a Service Economy - Anders Gustafsson, Michael D. Johnson
Books by Anders Gustafsson
Conjoint Measurement: Methods and Applications - Anders Gustafsson, Andreas Herrmann, Frank Huber
New Service Development And Innovation In The New Economy - Bo Edvardsson, Michael D. Johnson, Anders Gustafsson
Special Issue from Quis 9. International... Special Issue from Quis 9. International Journal of Service Industry Management, Volume 16, Issue 2. - Anders Gustafsson
Competing in a Service Economy: How to C... Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (J-B-UMBS Series) - Michael D. Johnson, Anders Gustafsson
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson
Service Excellence in Management: Interdisciplinary Contributions - Bo Edvardsson, Anders Gustafsson, Stephen W. Brown, Robert Johnson
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System - Michael D. Johnson, Anders Gustafsson
Quis 9 Symposium - S0ervice Excellence i... Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2. - Anders Gustafsson, Bo Edvardsson
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