Four little books using animals to teach the alphabet to the little ones. Perfect for the 2-5 year in your life. I liked Obi the Owl taking us into each book. The illustrations are so cute. There is repetition as well as new animals introduced each book. I found this adorable.
Non-Governmental organizations play a vital role in the growth of any society, community, or country. In many cases, they can also bridge the gap between governmental bodies and citizens. They have a huge impact on the lives of youth in a community or a country by encouraging core values of empathy and understanding.
Each NGO has their goal and impact they want to make in the society but there are a lot of hurdles they have to overcome. With the rapid development in technology, there are a lot of companies that are helping NGOs to achieve more with the help of technology.
One such company is Salesforce. Over the years, they have understood the pain points of NGOs and made a dedicated product for them named Salesforce Nonprofit Cloud. To know more about this product, read our blog: Your Ultimate Guide to Salesforce Nonprofit Success Pack (NPSP)
In this article, we are going to talk about the problems NGOs face and the ways Salesforce’s NPSP is the perfect solution.
No matter how big the NGO is, most of them face this issue either directly or indirectly. To execute any campaign, giveaways, or plan an initiative require funds. The main problem here is finding the source of funding. Constantly seeking out people and organizations other than government bodies for donations becomes tedious and time-consuming.
Solution:
Salesforce Cloud gets the donation management part streamlined.
You can increase your online donations by creating online forms named giving pages in Salesforce. It helps you with one time as well as recurring donations from your supporters. It is integrated with Google Analytics so it becomes easy for your team members to keep track of your donors.
Going one step further, you can also use the power of data and understand the flow in which your donations were made. You can also start an cemail campaign and add links to giving pages so it becomes easy for your users to make donations. Don’t worry about data duplication because with the help of Salesforce’s Platform Data Integrity you can eliminate duplicate contacts and avoid issues of spamming your donor’s email ids.
Additionally, you can use all this data in your organization, collaborate with your employees to brainstorm together in different ways to aware more people and thus increase funds.
With an everyday increase in the number of people, events, and initiatives it becomes difficult to manage while scaling your operations. Because as you grow, along with you, your donor base, their records, and the amount of data grows as well. Hence, it becomes difficult to manage all this information in a secure way.
Solution:
With the help of Salesforce NPSP’s program management module you can easily manage complex and big programs effortlessly. Your customer support staff can provide your customers with support anytime and anywhere via chat, voice mails, calls, messages, or social media platforms. This allows you to scale your operations while keeping one-on-one relationships with your donors as well as your volunteers.
Volunteers are an important part of any NGO. They are the ones who work day and night to make any event successful. But it is not always easy to get volunteers on-board as well as manage each and every volunteer’s schedule.
Solution:
Volunteers for Salesforce app helps you to manage volunteers, you can thank them for their devoted time, help them find any volunteer opportunities matching their skill set, and keep them engaged by posting volunteer opportunities. This way an NGO can easily on-board their volunteers and keep them volunteers engaged.
With a growing NGO, there is also an increase in your donor base and managing all of them, along with hosting events and fundraisers is tough.
Solution:
Salesforce case management helps you to attend your donors better. On the case manager home page you can have detailed information about calls, incidents logged, and necessary tasks. This will help you plan your entire day ahead.
With just a few clicks you can know where your donor/volunteer is stuck and with the help of knowledge base, documentation and programs, you can help them move forward. You can create case notes and save them as a draft with some specific topic so you can finish it in near future. In this module, it also becomes easy to search for your donor/volunteer, assess their donations/volunteer work, and understand its impact.
Running an NGO has its own challenges but now with the help of technology, we can come together to solve major issues.
Technology when used for good can change the world.
With the help of Salesforce NPSP together we are changing the world.
CRMJetty is a hub of innovative customer relationship solutions. Our tools ensure that you can render enhanced interactions at each stage of your customer lifecycle. So, if you are searching for the right technology partner to help you deploy your Salesforce NPSP, then you are in the right space. We have served in this industry for a decade and have helped many NGOs deploy NPSP along with a good portal solution. Get in touch with us and we’ll help you kick start your journey towards making this world a better place.
In Salesforce’s own words, Salesforce Nonprofit Success Pack or NPSP is the nonprofit technology built on the world’s number one CRM i.e. Salesforce. It was built by Salesforce’s nonprofit community of 47,000 nonprofits which makes this solution perfect for any nonprofit organization that is looking to streamline their operations including donor management, donation management, as well as volunteer management.
Let’s first try and understand the offering of Salesforce’s NPSP.
Salesforce provides this success pack for nonprofits for free. But, there’s a catch. It is only free up to 10 users which seems reasonable and doable but to get it properly configured and get started with it, you’ll have to seek out a consultation or a development firm which makes it not so free a solution.
What comes in this Salesforce Nonprofit Success Pack?
Well, for starters, it has the general Salesforce tech and nonprofit success pack making it just the right solution for a nonprofit to get started. It is built with the relationship-first ideology to help you with constituent relationship management.
Salesforce Nonprofit Success Pack or NPSP is essentially a free solution to get a nonprofit organization started with the help of Salesforce NPSP.
Salesforce uses a standard data model to organize data and their NPSP uses a similar data model for its functions as well as expansion. This model is created in such a way that it is easier for any layperson to understand how data is organized in context to a spreadsheet or database. To know more about Salesforce’s data model, check out their piece on NPSP basics from here. After reading their piece, you’ll have a clear understanding of some of Salesforce terminology like objects, fields, records, etc. which will make it easier to understand NPSP.
NPSP’s focus being on nonprofit organizations, it is packed with features that are specially made for it. Let’s go through them:
- Donor management
- Donation management
- Engagement management
- Volunteer management
- Campaign management
- Analytics
The most important part of a nonprofit organization is their donors. In order to keep track of them, you need a good donor management system. This enables you to know details like their age group, their varying or consistent interests in your campaigns, the cause they want to support, etc.
Donor management also gives donors a simple way to make donations, claim charity related items, like from auction campaigns, etc.
With donor information and analysis, you can easily build and curate campaigns, send out event invites, etc. that will have better turnout and help you raise more funds.
With donors, come donations. Managing these can be a herculean task. Donation management tools can help you bifurcate monetary donations to causes, art to auction campaigns, etc. It can also be used to get a view of recurring donations such that happens via brand tie-ups.
Running a nonprofit organization is nothing more than building long-lasting relationships with your donors, volunteers, program participants, constituents, and more. And how would you do that? By monitoring, tracking, and managing their engagement with your nonprofit.
Salesforce’s nonprofit pack equips you with just the right tools for engagement management like:
You can set up campaigns to track and manage engagement of your constituents
Craft, track, and manage the onboarding process of your volunteers
Understand how your donors are engaging with your nonprofit
Or you can even track any program participants you might have and their engagement with you
Insights into how your stakeholders or audience is interacting with your organization is the key to any business’ growth.
When it comes to a large nonprofit organization, volunteers make or break their success. Volunteer management features provide a smooth onboarding process for them, lets them select their schedule, and pick up tasks based on their skillset. This enables smooth operation. While this is crucial during campaigns and events, it is even more important to keep things running smoothly when not much is happening.
You can build and manage entire campaigns from the NPSP portal. Run email campaigns, carry out a detailed social media campaign, and even run ones that are outside Salesforce. New member sign-ups can happen automatically in response to these campaigns, requiring a single effort to start the onboarding process.
Data is great. But it means nothing without analytics. That’s why NPSP gives you built-in reports for various things. You can keep a track of donations based on defined criteria, see the consistency of campaigns, and more. A dashboard lets you glance at all these reports on a daily basis, which can prove effective during an active campaign in order to strategize in run time.
What NPSP offers is much greater than this blog. So, it will be followed by two more detailed blogs about:
- How to use Salesforce NPSP features
- How to maximize the outcome with Salesforce NPSP
to provide you with further information on Salesforce Nonprofit Success Pack.
This is book #2, in The Mixed Six Pack series. This book can be read as a standalone novel. For reader enjoyment, and to understand the series, I recommend reading the series in order.
This absolutely slow burn begins with the lawyer meeting the Psych student under what is supposed to be false pretenses. Then it isn't. Dylan is already enamored with Kama from the beginning, despite the warning from his client.
Kama is this close to getting her degree. She is finishing her thesis, and Dylan is probably going to be the last bit of research. Her head warns herself, says she should stay away. But there is just something about him.....
Lots of surprises in store for the reader. With an excellent story, incredibly deep and rich characters, this story starts out so slow but with each chapter builds more pieces. I will not give spoilers. Each thread of this book builds and builds. I give this book a 3/5 Kitty's Paws UP!
***This early copy was given in exchange for an honest review.
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